11.09 Computer Systems Networking and Telecommunications · SOC 15-1244
Network and systems administrators build and run the infrastructure everything else sits on — switches, routers and wireless, servers and virtualisation, directory services, cloud platforms, backup and monitoring. ⚠ A median of $99,130, reachable from an associate degree, at 56 Florida institutions — the widest computing footprint in the state. ⚠⚠⚠ But read the outlook honestly: this occupation is projected to DECLINE, and so is the support work below it. The growth is in the two rungs above. This page covers the whole ladder and says where to aim.
This page covers a family, because in Florida they are taught together and people move up through them. The honest picture is a shrinking bottom and a growing top.
| Rung | SOC | 2025 median | Outlook 2025–35 |
|---|---|---|---|
| Computer user support specialist (help desk) | 15-1232 | $61,860 | ⚠ −3% decline |
| Computer network support specialist | 15-1231 | $76,220 | ⚠ −3% decline |
| Network and systems administrator | 15-1244 | $99,130 | ⚠⚠ −4% decline |
| Computer network architect | 15-1241 | $134,050 | ✅ 7% or higher |
| and sideways: information security analyst | 15-1212 | $129,180 | ✅✅ 21% |
⚠⚠⚠ This is the only path on this site whose anchor occupation is projected to shrink — 323,600 jobs falling by 13,200 over the decade. That is not a reason to avoid it. It is a reason to enter it with a plan to move.
⚠ O*NET and the BLS agree on direction and differ on size: O*NET puts administrators at a decline of 1% or lower on the 2024–34 projections; the BLS puts it at −4% on 2025–35. Both say down. There are still 14,300 openings a year, because replacement demand does not stop when growth does — so the jobs exist; the number of them is not increasing.
O*NET, on network and computer systems administrators: installing, configuring and maintaining an organisation's networks and servers; planning and implementing network security measures; performing data backups and disaster recovery; diagnosing and resolving hardware and software problems; monitoring network performance and user access.
⚠ It is the most hands-on computing job on this site, and the one where a home lab teaches you most of what the course does. It is also the one most exposed to being on call: when the network is down, nobody else can work.
The BLS names the two advancement routes explicitly: administrators “may advance to become computer network architects” and “also may advance to managerial jobs in IT departments, such as computer and information systems managers”. Separately, the support-specialist handbook says support staff “advance to other information technology positions, such as information security analysts, network and computer systems administrators and software developers”.
⚠⚠⚠ Read those two statements together and the strategy writes itself. The federal projections show the routine administration and support work contracting while design (architect, +7%) and defence (security, +21%) expand. The rung is a good place to stand and a poor place to stay.
56 Florida public institutions award in this family, producing 1,733 credentials in the 2023 award year. It is where the technical colleges dominate: on the networking code, Sheridan 59, FSCJ 38, Atlantic Technical 23, Immokalee Technical 22, Tom P. Haney 21, Traviss 19, Emerald Coast 19, Radford Locklin 18. On the systems-administration code the balance flips to the state colleges: Valencia 414, Miami Dade 205, Broward 106.
| Course | Institutions | Form |
|---|---|---|
| CTS 0083 Computer Network Technician | 25 | ⚠ PSAV, 150 clock hours |
| CTS 0084 Computer Networking Specialist | 25 | ⚠ PSAV, 150 hours |
| CTS 0022 / 0023 / 0024 help desk → senior admin | 14 each | ⚠ PSAV, stacked completion points |
| CET 1600 Networking Hardware | 6 | ✅ college credit |
| CNT 4603 Network System Administration | 6 | ✅ college credit, upper division |
⚠⚠⚠ The clock-hour courses reach four times as many institutions as the credit-bearing ones. The PSAV stack is genuinely well designed — CTS 0022 help-desk assistant, CTS 0023 network support administrator, CTS 0024 senior network administrator, each 150 hours, each an exit point you can work from. It is a real and sensible route into the work.
⚠⚠ But look again at the ladder table at the top of this page. The rungs those certificates reach are the ones projected to decline; the rungs that are growing — architect, security, management — expect a degree. So the clock-hour route gets you working fastest and positions you worst for the direction this field is moving. If you take it, take it knowingly, and plan how you will add the credit later.
⚠⚠ Enter here, but do not plan to retire here. The jobs are real and there are 14,300 openings a year, but the occupation is contracting. Pick your next rung — architect, security or management — in your first year, not your fifth, because it determines whether you need the degree.
⚠ Get certified, and get certified early. Employers in this field screen on vendor certifications more than on the degree. Ask a programme which examinations it prepares you for, whether the fee is included, and what its pass rate is.
⚠ Decide the credit question with the ladder in front of you. The clock-hour route is faster to a first job and does not transfer. If architect or security is the destination, the credit route is worth the extra time.
And build a home lab. Second-hand switches, a virtualisation host, a few virtual machines. Nothing else in computing rewards it as directly: this is a field where employers will happily hire someone who can clearly demonstrate that they have broken and fixed the thing already.
There is no single required programme for this path. These are the fields students actually arrive from — each is a place in the catalog you can browse.
A program is a field of study, one level above a degree — each page says which degrees it covers and which Florida institutions award them. ⚠ The count is institutions that awarded a credential in the field in 2023; it is not a promise that a school runs this exact degree, and it counts something different from the course-based list further down.
Programs worth knowing about if you are considering this career — ⚠ they do not lead to it. Each row says what it is and is not.
Careers filed under the same broad field in the federal classification (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES) — often they share early coursework, and each row says which group it is filed in. ⚠ Worth reading BEFORE you commit: switching between neighbours is cheap early and expensive late.
See every career in COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES →
Selected, not exhaustive — the courses specific to this path plus the foundations it is built on. A course number does not identify a course in Florida: always check your own institution's catalog and take a syllabus to an adviser.
73 Florida public institutions teach courses on this path. The count is how many of the 13 listed courses each one carries — it shows where the path is best covered. It is not a statement that a school offers this as a degree; for that, check the institution’s own programme list.
Requirements change. These are the authorities that decide them — check them directly before committing to a route.
Last updated 23 September 2026.